IT Support Services
Fully Managed IT Support Keeping Your Network Operational And Secure
- Trusted by 3000+ users
- 99% client satisfaction
- 3 minutes average response time
- 30+ years IT experience
Our IT Support Services
We provide consultation and a wide range of managed computer services to small, medium-sized, and enterprise-sized businesses, in all industries. Having managed IT support takes all of the worry and hassle out of maintaining your IT infrastructure whilst avoiding the hidden costs that arise through ‘DIY-ing’ your IT.
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IT Support
Enjoy top-of-class IT support designed to keep your business’ network operational and secure. We’re trusted by 3000+ users and boast 30+ years of IT experience. MelBek are truly IT support experts.
- Monitoring and patching of your servers in line with best practice
- Support of servers, cloud services, desktop pc's
- Web hosting
- Domain name registration
- DNS management
Support is provided via:
- Secure remote IT support
- Telephone IT support
- Site visits
- Help-desk ticketing system
Computer And Network Security Services
Having great experience in securing our own networks from the world for many years, we are an ideal choice when selecting a security partner.
We provide a wide range of network security services. Advice can be provided on the best security policies to adopt, and the relevant technologies to use when securing your network. This covers servers, desktop PCs, mobile devices, and cloud and backup services.
- Cyber Essentials & Cyber Essentials Plus Certification
- Penetration testing
- Network hardening
- Firewall auditing
- Malware detection and remediation
- Computer forensic advice
- Multi-factor authentication (MFA, 2FA etc)
Server And Cloud Solutions
Keep up with the latest advancements in server and cloud technology for businesses and reap the rewards of increased efficiency, security and continuity.
- Office 365
- Cloud file storage
- Off-site backup
- Virtualisation
IT Consulting
Having 30+ years of experience in the IT sector, our technical expertise can help increase your productivity. IT services can be expertly designed, planned and implemented to suit your needs, without adversely affecting your infrastructure. We can offer advice on how to increase security, speed, and efficiency, or keep costs down.
Consultation allows us to find out about your existing set-up and business objectives, and offer advice on improvement. If required, we can perform a complete audit and present you with an analysis, identifying areas that can be improved. If you are happy to go ahead with our recommendations, we can work with you to implement our designs and provide full IT support services for your business.
Data Backup
Making sure that your data is stored and backed up securely is critical. Our off-site backup services provide full backup of servers and workstations, allowing easy restoration of deleted files, or complete restoration of servers and workstations.
Immutable storage for ransomware-resistant scenarios ensuring your data is always recoverable.
We work with businesses based in...
We work with businesses across the UK but we’re loved especially by businesses in Norfolk, Suffolk and East Anglia as a whole.
Business sectors we work with...
We provide IT Support Services to businesses and organisations in the following sectors:
- Construction IT Support
- Legal IT Support
- Retail IT Support
- Manufacturing IT Support
- Events Network Security
- Agricultural Network Security
Other services
Melbek are the perfect partner to support your growing business, understanding the requirements of operations and the importance of scalable solutions.
Scott McMillan
Director, RMI Engineering Ltd
IT Support FAQs
Yes of course, please call us on 01728 417714.
Yes, we can assist with older operating systems and help upgrade.
For intermittent issues, we set up 24/7 monitoring to aid us in diagnosis.
Yes absolutely, we have provided highly stable and resilient network and internet connections for thousands of locations over our 30+ years in the industry. We are bought in to assist internal IT departments when their provider is unable to help.
Book A Free Discovery Call
Book A Discovery Call
Book a free discovery session so we can learn your needs.
Receive And Review Quote
Take a look at our plan and competitive quote.
Press “Go!”
Give us the nod, and we’ll get started.
You Sit Back And Relax
We’ll take care of the set-up/migration.